By Kimberly Taylor-Benns, Ed.D.
For the third straight year, fall 2019 enrollment at Lincoln University remains strong—aligning with the University Strategic Plan for student success.
This fall, arriving students benefited greatly from innovations of the enrollment management operations team first introduced last fall to enhance the smooth transition of new University students.
Among the highlights:
The revised webpage walks them through an easy-to-follow eightstep process to begin their academic careers.
For the second year in a row, alumni, faculty, staff, and over 100 volunteers from Willowdale Church and Christian Life Center welcomed new students and their parents to the University’s main campus.
Enrollment management created a new call center to assist prospective students and their families through the enrollment process throughout the summer. The call center provided summer employment for current students. Students responded to both new and current students through outbound and inbound calls calls explaining the benefits of a Lincoln University education.
The financial aid and bursar teams worked closely with Dr. Kimberly Taylor-Benns, associate provost for enrollment management, to develop a strategic communication and outreach clearance process. The result: improvements to the financial and health clearance process. Those that still needed clearances were able to do so quickly and move into their residence halls after visiting enrollment central’s one-stop location.
Additional highlights from the past year that were developed and executed by the enrollment management operations team led by Taylor-Benns:
